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Celebrate your special occasion at Lakeland Venue & Suite!
By providing your phone number and clicking "Submit," you consent to receive text messages from Lakeland Venue regarding updates, promotions, and important notifications. Message and data rates may apply. You can opt out anytime by replying STOP.
Privacy Policy
Effective Date: 01/01/25
Lakeland Venue ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or provide your contact details.
1. Information We Collect We may collect the following types of personal information: • Name, email address, phone number, and other contact details • Payment and billing information for purchases or bookings • Messages or inquiries submitted through our contact form • Information collected automatically through cookies and similar technologies
2. How We Use Your Information We use the information we collect to: • Process bookings, payments, and customer inquiries • Send important updates, promotions, and marketing communications (with your consent) • Improve our website, services, and customer experience • Comply with legal and regulatory requirements
3. SMS & Text Messaging Consent By providing your phone number and opting in, you consent to receive text messages from Lakeland Venue regarding appointments, promotions, and other important updates. • Message Frequency: Messages may be sent periodically based on your interactions with us. • Opt-Out: You can opt out at any time by replying STOP to any message. • Message & Data Rates: Standard message and data rates may apply, depending on your carrier.
4. Data Sharing & Third Parties We do not sell, trade, or rent your personal information. However, we may share your information with: • Third-party service providers (e.g., payment processors, email marketing tools) to facilitate our services • Legal authorities if required by law or to protect our business and customers
5. Data Security We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices • You may request access, updates, or deletion of your personal information. • You can unsubscribe from emails by clicking "Unsubscribe" in any email. • You can opt out of text messages by replying STOP at any time.
7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. 8. Contact Us If you have any questions about this Privacy Policy.
Terms of Service
Effective Date: 01/01/25
Welcome to The Lakeland Venue!
These Terms of Service (“Terms”) govern your use of our event venue, website, and services. By booking an event, making a payment, or using our services, you agree to comply with these Terms.
1. Venue Booking & Payment
A signed contract and a non-refundable deposit of $250 of the total booking fee are required to secure your event date.
The remaining balance is due 14 days before the event. Failure to pay on time may result in cancellation.
Payments can be made via [accepted payment methods: credit card, PayPal, bank transfer, etc.].
2. Cancellation & Refund Policy
All deposits are non-refundable.
Cancellations made 15 days or more before the event may be eligible for a partial refund or credit towards a future booking.
Cancellations within 14 days of the event are non-refundable.
Rescheduling is subject to availability and may incur additional fees.
3. Venue Use & Restrictions
The venue rental includes use of the designated space, tables, chairs, and any agreed-upon amenities. Additional services may incur extra charges.
Capacity: The maximum number of guests allowed is 110. Exceeding this limit may result in additional fees or event termination.
Decorations & Setup: No nails, staples, or permanent fixtures may be used without prior approval. All decorations must be removed by the end of the rental period.
Outside Vendors: Third-party vendors must be pre-approved and comply with venue policies. Caterers must have valid licenses and adhere to health regulations.
Alcohol Policy: If alcohol is served, the client must obtain any necessary permits and ensure responsible consumption. Licensed bartenders may be required.
4. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Lakeland Venue. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.lakelandvenue.com/contact. Message HELP for help. Reply STOP to any message to opt out.
5. Liability & Damage
The client is responsible for any damage caused to the venue, furniture, or equipment during their event. A refundable security deposit of $150 may be required.
The venue is not liable for lost, stolen, or damaged personal property. Clients and guests assume all risks associated with their event.
Clients are required to provide event insurance if requested by the venue.
6. Noise & Compliance
All events must comply with local noise ordinances. Music and amplified sound must end by 11:59 PM.
The client must follow all city, state, and federal regulations regarding event permits, safety, and health guidelines.
7. Termination & Right to Refuse Service
The venue reserves the right to cancel any event if the client violates these Terms or engages in unlawful or disruptive behavior. No refunds will be issued in such cases.
The venue may refuse service to any individual or organization that does not align with our policies or values.
8. Photography & Marketing
We may take photos or videos during events for promotional purposes. If you do not wish to be featured, please notify us in writing before the event.
Clients may not use the venue’s name, logo, or images for commercial purposes without prior approval.
9. Force Majeure
The venue is not responsible for cancellations or disruptions due to events beyond our control (e.g., natural disasters, power outages, government restrictions). In such cases, we will work with clients to reschedule or issue a credit.
9. Contact Information
For questions or concerns regarding these Terms, please contact us.
By booking an event at The Lakeland Venue, you acknowledge that you have read, understood, and agreed to these Terms of Service.